Privacy Policy

 

EMAIL USE

We use encryption to send and receive emails. Emails are stored on our internal mail programs and on our secure mail server.  

We will also monitor any emails inbound and outbound, including file attachments, for virus and malware activity. Please be aware that you have a responsibility to ensure that any email you send does not contravene laws or conspire to criminal activity.

GDPR 

What information is being collected?

We use Google Analytics on this website. The tools collect standard internet information and details of site usage patterns and how often people visit the website which can help us improve the layout of the website and order of the content that is produced for the website.  By using this website you are also accepting that we may use other analytics software to understand how users operate the website. You can request more information by using the contact form on this website.

This information is only processed in a way which does not identify anyone. The information is never sold, collected or re-distribured for any other means. 

If we do want to collect personally identifiable information through our website, it will be clearly stated and the intentions will be made clear, too. For example, a newsletter sign up form - requires basic information such as name and email or a competition form may require your address details to allow a prize to be dispatched, and so on. 

How is it collected?

When you use the contact form on this website, emails are processed as described in the email use section above. The information will be stored and used as expected in relation to the sender's profile - whether as part of a customer enquiry, question about our services, job application or a complaint, etc. 

Who will it be shared with?

Analytics data may be shared with out website development or marketing consultant contractors. As stated, the information is not personally identifying with acceptance of the cookie policy, you are stating that you understand this process.

Internal email, job applications and phone call logs are not shared externally in most cases. In some instances whereby the project requires information from these sources, it is only in relation to the work we do and the contract we have as supplier-customer 0r employer-employee.  

Complaints or concerns

If you have any issues with how you think your data may be used, please feel free to contact us using the form on this website and our data officer will be happy to try and assist.